Post by robert on Dec 15, 2019 18:47:47 GMT
Recently the train ticketing system has changed slightly. You use the machine in the usual way but when if asks if you want to use your Renfe Tu card say No. . You continue to follow the instructions on the machine ie, destination, number of tickets etc. then pay. The machine will dispense the correct number of tickets which are now scanned on the red scanner to gain access to the platform. Do the same to exit at your destination but keep the tickets. You will be charged 50 cents extra for each ticket the first time. Follow the instructions below using your existing tickets for future train travel. Unfortunately you will have to go through the process individually for each traveller as you cannot add more than one journey to your existing ticket.
This is what the new ticket / card looks like.
Insert your card into the tray on the ticket machine ( This may be in a different position depending on the machine)
The machine will ask you have you a Renfe Tu Card. Select yes and put in in the slot ( see above) if you haven't already done so.
Select destination and pay as usual. The tickets are scanned unto your card.
Then hold the card over the pad at the turnstile. The same at the exit.
This is what the new ticket / card looks like.
Insert your card into the tray on the ticket machine ( This may be in a different position depending on the machine)
The machine will ask you have you a Renfe Tu Card. Select yes and put in in the slot ( see above) if you haven't already done so.
Select destination and pay as usual. The tickets are scanned unto your card.
Then hold the card over the pad at the turnstile. The same at the exit.
